WOW! You were on this one…. Thank you very much for the great service!!
I just wanted to take the time to say “Job well done”. A question came up regarding the reparability. Because the file had all the necessary documentation, we were able to show, very quickly, that the vehicle was repairable. I know you usually hear “bad news” I thought I would give you some good news. Thanks for all that you do.
Incredible professionalism, and care in the handling the claim for our customer. In the claims business, compliments tend to be rare, so it is with JOY that I send this communication. We sell service and this makes us all look good. Thank you for this partnership.